Shipping policy
Shipping Policy
Last updated: September 2, 2026
At TryViva, we aim to get your order to you as quickly as possible.
Processing Time
Orders are usually processed within 1–3 business days after payment is confirmed.
Delivery Time
Estimated delivery time is 7–15 business days after your order has been shipped.
Please note that delivery times may vary due to your location, shipping carriers, customs, weather, or other circumstances outside our control.
Order Tracking
Once your order has shipped, you will receive a tracking number by email where tracking is available.
Shipping Delays
If your order is delayed, please allow a little extra time before contacting us. If your order has not arrived after the expected delivery window, contact us at tryviva.co@gmail.com and we'll be happy to help.
Incorrect Shipping Information
Please make sure your shipping address is correct before completing your purchase. TryViva is not responsible for orders delivered to an incorrect address provided by the customer.
Lost or Damaged Orders
If your order arrives damaged or appears to be lost, please contact us at tryviva.co@gmail.com with your order number and details so we can assist you.
Contact Us
For shipping questions, contact:
tryviva.co@gmail.com
TryViva